Solving Tough Problems -- A Conversation with Adam Kahane
Adam Kahane is not a man you'd pick out of a crowd as having helped move post-Apartheid South Africa towards a peaceful resolution, or helped post-dictatorship Guatemala move beyond the longest civil war in the history of the Americas. He's a quiet man -- very much showing his Canadian roots -- and tends to thoughtful consideration of his words when he speaks. But listen to him for a moment, and you know you're dealing with someone who has a vision of what it takes to build a better world. He's seen how good organizations can take fatal missteps, and how seemingly-implacable enemies can embrace the need for peaceful change. He knows that avoiding the missteps and getting to the peaceful change is simple -- but by no means easy.
Adam Kahane's new book, Solving Tough Problems: An Open Way of Talking, Listening and Creating New Realities,is necessary reading for anyone who wishes to understand how to grapple with deep-rooted dilemmas. Solving Tough Problems is not a guidebook so much as a travelogue, a set of stories about how Kahane came to understand the mechanisms of communication which allow some groups to overcome their differences when others, in equally dire situations, might fail. From his work on the 1991 Mont Fleur scenario project (PDF), which gave leaders from a number of South African factions a compelling, cooperative vision of a new nation, to the 1998 VisiĆ³n Guatemala project, which broke new ground in getting political and social rivals to embrace a post-civil war democracy, Kahane has managed to help exhausted opponents see choices other than military force and political dominance. The stories serve as vivid reminders to those of us trying to figure out how to solve seemingly-overwhelming crises that success is possible.
Many of the book's stories come from Kahane's work as a founding partner of Generon Consulting, where WorldChanging's Zaid Hassan now works (Zaid and Adam are collaborating on a guidebook for facilitators to accompany Solving Tough Problems). I've known Adam since the mid-late 1990s, through my work at GBN, and I saw him speak there last night about the book. I had a chance to sit down with him today to talk about his work, his ideas, and just what it might take to solve some of the problems for which WorldChanging is seeking solutions.
Read the extended entry for my interview with Adam Kahane, and some excerpts from Solving Tough Problems.
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